Privacy Policy
Last updated: January 15, 2026
In compliance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations, Stefnamerida Consultoría Financiera S.A. de C.V., with registered address at Calle 60 No. 348, Colonia Centro, C.P. 97000, Mérida, Yucatán, Mexico, presents this Privacy Policy for your consideration.
1. Identity of the Data Controller
Stefnamerida Consultoría Financiera S.A. de C.V. (hereinafter "Stefnamerida") is the entity responsible for processing your personal data. Our RFC number is SCF210315QR7 and we are registered with the Public Registry of Commerce of Yucatán under Electronic Commercial Folio N-2021-045892. For any matter related to the processing of your personal data, you may contact our Data Protection Department via email at contacto@stefnamerida.com or by phone at +52 (999) 287 4531.
2. Personal Data We Collect
For the purposes described in this notice, we may collect the following categories of personal data: identification data (full name, date of birth, nationality, CURP), contact data (email address, phone number, home address), financial data (general information about income, expenses, and credit status voluntarily provided during consulting), and browsing data (IP address, browser type, pages visited within our website, cookies, and similar technologies). We do not collect sensitive personal data. Should it become necessary, your explicit written consent will be requested independently.
3. Purposes of Data Processing
Your personal data will be processed for the following primary purposes necessary for providing our services: delivering the requested financial consulting services, evaluating your eligibility for government support programs, following up on your financial advisory process, contacting you to schedule appointments and respond to your inquiries, and issuing documentation related to contracted services. Additionally, as secondary purposes and with your consent, we may use your data to: send informative communications about support programs, financial education, and new services, conduct satisfaction surveys, and prepare internal service statistics that do not allow individual identification.
4. Data Transfers
Stefnamerida may transfer your personal data to the following entities for the following purposes, without requiring your consent pursuant to Article 37 of the LFPDPPP: competent authorities when the transfer is necessary for compliance with legal obligations, government institutions for the management of social support programs on your behalf, and technology service providers who assist us in operating the website under strict confidentiality agreements. We do not sell, rent, or share your personal data with third parties for advertising or commercial purposes unrelated to the services we offer.
5. ARCO Rights
You have the right to Access, Rectify, Cancel, or Oppose (ARCO rights) the processing of your personal data, as well as to revoke the consent you have granted us. To exercise any of these rights, you may send your request to the email contacto@stefnamerida.com, indicating: your full name and contact information, a clear description of the data for which you wish to exercise an ARCO right, any document that facilitates the location of your data, and a copy of your valid official identification. We will respond to your request within a maximum of 20 business days from the date of receipt. If the request is deemed valid, it will be fulfilled within the following 15 business days.
6. Security Measures
Stefnamerida implements administrative, technical, and physical security measures to protect your personal data against damage, loss, alteration, destruction, unauthorized access, or misuse. These measures include: data encryption in transit using TLS/SSL protocol, restricted access to databases through individual credentials, periodic staff training on data protection, regular information backups, and internal security audits. However, no system is completely infallible and Stefnamerida cannot guarantee absolute information security.
7. Use of Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience. For detailed information about the types of cookies we use, their purposes, and how to manage them, please refer to our Cookie Policy available on this website.
8. Changes to the Privacy Policy
Stefnamerida reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, legal or regulatory requirements. Changes will be available through our website www.stefnamerida.com. We recommend that you periodically review this notice to stay informed about how we protect your personal data.
9. Consent
By providing your personal data through our website, contact forms, or directly to our advisors, you express your consent for the processing of your personal data in accordance with the provisions of this Privacy Policy. If you do not agree with the terms described herein, we ask that you refrain from providing your personal data.
10. Competent Authority
If you believe that your right to personal data protection has been violated by any conduct of Stefnamerida, you may file your complaint or report with the National Institute for Transparency, Access to Information, and Protection of Personal Data (INAI), through their website www.inai.org.mx or by calling 800 835 4324.